Effective Date: August 31, 2026
Yalanda Gavin respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit this website, complete a form, purchase a product, or participate in one of our courses or guided experiences.
INFORMATION WE COLLECT
We may collect information you voluntarily provide, including:
• Your name, email address, phone number, and contact information
• Form responses, reflection statements, and class-readiness information
• Purchase and course-access information
• Messages, questions, and other information you send to us
We may also collect basic technical information, such as your IP address, browser type, device information, time zone, pages visited, and cookies used to operate and improve the website.
REFLECTION RESPONSES
Our guided-experience forms may ask personal reflection questions. Your responses may be stored in your contact record, converted into a PDF, and emailed to you and to our monitored business email address.
Please do not include medical records, financial account numbers, passwords, Social Security numbers, or other highly sensitive information in your responses.
HOW WE USE INFORMATION
We may use your information to:
• Deliver courses, guided experiences, forms, and purchased services
• Process payments and provide account or course access
• Send confirmations, requested materials, and service-related messages
• Respond to questions and provide support
• Maintain business and transaction records
• Improve our website, programs, and customer experience
• Protect our systems and comply with legal requirements
EMAIL COMMUNICATIONS
We may send emails related to a purchase, form submission, course, event, or request you made. Promotional emails will include a way to unsubscribe. Service-related messages concerning an active purchase or account may still be sent when necessary.
PAYMENTS
Payments may be processed by third-party payment providers. We do not directly store your complete credit-card number. Payment providers process payment information according to their own privacy and security practices.
HOW INFORMATION IS SHARED
We may share information with service providers that help us operate the website, forms, courses, email delivery, payment processing, file storage, analytics, or customer support. These providers receive information only as needed to perform their services.
We may also disclose information when required by law, to protect our legal rights, to prevent fraud or misuse, or as part of a business transfer.
We do not sell your personal information.
COOKIES AND ANALYTICS
This website may use cookies and similar tools to operate correctly, remember preferences, understand site activity, and improve performance. You may adjust cookie settings through your browser, although some website features may not work properly afterward.
DATA RETENTION
We retain personal information only as long as reasonably needed to provide services, maintain required business records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods may vary based on the type of information and the reason it was collected.
DATA SECURITY
We use reasonable administrative and technical safeguards to protect personal information. No website, email system, or online storage method can be guaranteed completely secure.
YOUR CHOICES AND RIGHTS
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. You may also ask questions about how your information is used.
To submit a request, email [email protected]. We may need to verify your identity before completing the request. Some information may be retained when required for legal, security, transaction, or recordkeeping purposes.
CHILDREN’S PRIVACY
This website, its courses, and its guided experiences are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us so we can review and remove it when appropriate.
THIRD-PARTY LINKS
This website may link to services or websites operated by other organizations. Their privacy practices are governed by their own policies, not this Privacy Policy.
CHANGES TO THIS POLICY
We may update this Privacy Policy when our practices, services, or legal requirements change. The revised policy will be posted on this page with a new effective date.
CONTACT
For questions or privacy requests, contact:
Yalanda Gavin
Email: [email protected]